Frequently Asked Questions (FAQ)
How can I book my medical consultation?
Patients can easily book a consultation through our online platform by selecting a convenient time slot and providing basic health information to prepare for the session.
What should I expect during my first consultation?
Your first consultation is a comprehensive 45-minute assessment where Dr. Mehran reviews your medical history, current symptoms, and health goals to create a tailored care plan.
Can I share my discount code with others?
Discount codes are uniquely generated for each patient. Please do not share them unless instructed otherwise by our team.
What payment methods do you accept for medical services?
We accept a wide range of secure payment options, including major credit cards, bank transfers, PayPal, Apple Pay, and Google Pay for your convenience.
Are consultations available in languages other than English?
While our primary language of consultation is English, we strive to accommodate patients in multiple European languages to ensure clear communication and comfort.
How do I apply a supplement discount code?
If you have received a personalized discount code from DrM.care, simply enter it in the promo code field during the checkout process on our partner supplement stores.
How is the quality of recommended supplements ensured?
Every supplement brand recommended by DrM.care undergoes a rigorous internal quality assurance process to verify ingredient purity, clinical efficacy, and manufacturing standards.
What is the cost of an initial comprehensive consultation?
The first initial consultation, which includes a full medical history review and a personalized health roadmap, is priced at €45.
How much does a follow-up consultation cost?
Follow-up consultations intended for monitoring progress, adjusting treatment plans, or reviewing test results are priced at €30.
Is my health data stored securely and privately?
Absolutely. We employ advanced medical-grade encryption and follow strict GDPR compliance to ensure that your health records and personal information remain entirely confidential.
I lost the code provided by the doctor. What should I do?
Please fill out our form here, and our team will get back to you and provide the code free of charge.
Can I access my medical records after the consultation?
Yes, all patients are provided with a summary of their consultation and any relevant medical documents through our secure patient portal for personal records.
What should I do if I need urgent medical attention?
Please note that DrM.care is for non-emergency medical consultations. If you are experiencing a medical emergency, please contact your local emergency services immediately.